Sunday, October 30, 2011

Reasons to hate people part 1.

I work on a checkout in a supermarket where the target market is the lower middle to middle classes, in a rather affluent town housing a prestigious private school. I won't name the supermarket for legal reasons and I don't really want to get fired for my blog.

I don't know what it is about supermarkets, but they seem to bring out the absolute cock in people. Normally civilised, relatively nice people turn into utter pricks as soon as they set foot through the automatic doors. Here's some customers that I absolutely hate.

1) The 'offers' brigade. 
Anyone who's worked in a supermarket will probably recognise this, and most of those on the list. The people that come to the till with things they believe are on offer, and watch the screen like a hawk to make sure they get their offer. It's then that I get things like this.
"Is that on offer? It didn't come up yet. Don't overcharge me, it's on offer!" 
Yes. It's on offer. No matter how many times I explain this, the offers come up at the end of the transaction. This is the least annoying thing about these people though.
Some people see an offer tag on the shelf and assume everything around it is included in it. One of our offers included a free packet of crisps with a sandwich and a drink; but it was clearly labeled that not everything was included. I then had to explain to a gaggle of cawing women that they hadn't got the offer because IT'S NOT FUCKING INCLUDED. Then I had to listen to them bitching about the supermarket and how it's their fault.
No you fucking useless bitches, it's your fault that you can't read. You held up 5 people in the queue because you didn't want to pay 38p for the crisps, and it's your own fucking fault, alright?

These people go hand in hand with
2) The reduced shoppers. 
They're the ones that buy nothing but reduced things. At the end of the day any fresh breads or cakes are reduced to try and clear them before closing time, which makes perfect sense really. One thing people do is, while i'm working out how many of something there are and what it is, tell me 'they're 13p each.'  I don't actually care how much they are and you telling me how much it is isn't going to help me get you through quicker when you've rammed so many in a bag that I can't fucking tell what it is. But I had one customer that I wanted to punch in the head. A guy who didn't speak very good English, who had a lot of one type of cake along with a load of other products that were reduced. I scanned them through and the exchange went like this.
'Reduced, they reduced.'
'I'm sorry sir?' 
'They reduced.' 
I double check the screen. They're not reduced as they keep fresh for longer than a day. 'Sir, these aren't included in the reductions' 
'No! They reduced! 15p each! I show you, they reduced!' 
At this point I called my manager, because fuck off am I going to sit arguing about some donuts. I explained to her what the problem is and he says the exact same things to her.
'No sir, these aren't included in the reduced prices' 
He kept on and on and on until she let him have them for 10p each because we couldn't deal with the stress anymore.
To make matters worse, he came back 10 minutes later to complain that one of the other things he was buying wasn't reduced and he'd paid £2 for it. TWO FUCKING QUID.
The nerve of some people really pisses me off. You are never entitled to a discount, or a reduction, and should be damn grateful that we offer them at all.

There's also a special breed of reduced shopper, who pisses me off no end. They take reduced labels off other produce and stick it to their shopping. I ask these customers- what the fuck do you take me for? Reduced labels have the product on them when they come up on the screen, and I am sure as hell going to notice when a beef joint comes up as a reduced yoghurt. I'll just take the label off it, and I'll charge you full price. Then when you complain, I'll point out that somehow this reduced label ended up on your shopping when it's for an entirely different product. Weird that eh?

3) Customers that ignore the checkout worker. 
This happens so much. As part of my job, I have to say hi, I have to be friendly and make a bit of a conversation. I can't do this if you're standing not facing me, talking on the phone, talking between each other or just being plain rude, glancing at me and then looking away. You lot are cunts. No other way of putting it. If I ask you if you want a bag, I don't want the response to be 'mm'. Would you like your olives wrapped? Hello sir! Sir..? sir...... OI WANKSTAIN, I'M FUCKING TALKING TO YOU. If I ignored you, you'd demand to see my manager and have me fired.

Also people that mumble. 'Would you like a bag?' 'mm.' 'any cashback?' 'm..mm.m.m.' I ain't fucking telepathic, you actually have to talk to me. If you can't handle human contact go to the fucking self check out.

4) I'm just running off to get something! ... for half an hour 
Whether or not this is fine depends on a few things. Where you are in the queue, how busy it is, etc. If there's 5 people behind you, and you run off to get something, you're an absolute complete and utter jizz rag and I hope you slip on a mushroom. If you're last or it's pretty quiet, fine. But either way when you've been gone for ages, I will start ringing other people through whether you like it or not.

That's it for now, more when more people piss me off I suppose.

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